গোপনীয়তা নীতি (Privacy Policy)

Fit with Aerobics ("FwA", "we", "our") is committed to safeguarding the privacy and security of our members. This Privacy Policy details how we collect, store, process, and protect your information. We strictly never sell, rent, or trade your personal or health data to third-party advertisers.

We collect only information necessary to deliver our fitness services: (a) Account details: Name, mobile number, email, and city; (b) Fitness data: Package entitlements, attendance history, and optional self-reported fitness logs; (c) Payment references: Mobile banking transaction IDs (TrxID) and sender numbers (we never collect or store card numbers or banking PINs); (d) Technical data: Browser type, device characteristics, and opt-in push subscription tokens.

FwA utilizes Google Calendar API solely to automatically schedule and generate Google Meet conference links for scheduled fitness classes. We access only the calendar.events scope required to place live class sessions on the designated scheduling calendar. We do not access, read, or transfer user emails, Google Drive files, or personal calendar data. FwA’s use of information received from Google APIs adheres strictly to the Google API Services User Data Policy, including the Limited Use requirements.

We use your verified phone number to send live class links, schedule reminders, payment confirmations, and customer service updates via Meta WhatsApp Cloud API. We do not send unsolicited bulk promotional spam. Members may opt out of automated WhatsApp reminders at any time.

Workout progress photos uploaded by members are treated as strictly confidential personal health data. They are never published, shared with third parties, or used for marketing materials without explicit written consent.

We retain personal information for the duration of your active membership or as legally required for financial records. You maintain the right to request full deletion of your account and associated personal data at any time by emailing support@getfwa.com. Requests are processed within 7 business days.

We employ industry-standard security safeguards including TLS encryption in transit, cryptographic password hashing, firewalled PostgreSQL databases, and strict role-based staff access controls to protect against unauthorized data disclosure.